Collection, Shipping and Storage Notice

Thank you for choosing Artwide, and congratulations on your successful acquisition. Below, you will find useful information to assist you in arranging the collection, shipment, or storage of your purchased property.

Please note that acquisitions will be available for collection or shipping once Artwide has received your full payment in cleared funds. 

For property purchased through an Artwide Auction, this includes the total purchase price (comprising the Hammer Price, Buyer’s Premium, applicable taxes, artists resale royalties, and cryptocurrency costs, if applicable) as well as any outstanding amounts owed to Artwide, our affiliated companies, or third-party service providers. This also covers any outstanding storage and insurance charges, shipping fees, and applicable import duties and taxes.

For property purchased via an Artwide Private Sale, this includes the purchase price, applicable taxes and cryptocurrency costs, if applicable, along with any other outstanding amounts owed to Artwide, our affiliated companies, or third-party service providers. This also includes any outstanding storage and insurance charges, shipping fees, and applicable import duties and taxes.

COLLECTION

ARTWIDE AUCTION

Following an Artwide Auction, all purchased Lots will be transferred to our nominated fine art shipping and storage partner, FD Platinum. Complimentary storage is provided at FD Platinum for a maximum of fifteen (15) days following the date of the auction or at such other place for such other period (if any) as Artwide may determine from time to time.

To arrange collection of your purchased Lot(s), please complete the Collection, Shipping & Storage Form and email it to artwide@fd-platinum.com and auctions@artwide.com.

Buyers collecting in person must make an appointment by emailing artwide@fd-platinum.com. Appointments must be made at least 48 hours in advance of planned collection.

During the appointment the Lot(s) will be unpacked allowing the buyer, or the buyer’s representative to fully inspect the Lot(s) before we release them for collection. A buyer’s fine art shipper must also inspect the Lot before re-packing it for transport. Shipping agents must bring appropriate packing material to re-pack and re-seal the lot(s).

Buyers should arrive prior to the scheduled appointment time and bring identification. The buyer or their representative will not be admitted into the facility without an appointment.

ARTWIDE PRIVATE SALE

Following an Artwide Private Sale, you must collect the purchased property within fifteen (15) days of the date of payment, unless otherwise agreed in writing. If you fail to collect the property within this period, Artwide may charge handling, removal and storage costs at the then prevailing rates.

To arrange collection of your purchased Lot(s), please complete the Collection Shipping & Storage Form and email it to privatesales@artwide.com. 

During a collection appointment, the purchased property will be unpacked to allow the buyer or their representative to fully inspect them before release. Buyers’ fine art shippers must inspect the Lot before re-packing for transport and bring appropriate packing material to re-pack and re-seal the lot(s).

Buyers should arrive prior to the scheduled appointment time and bring identification. The buyer or their representative will not be admitted without an appointment.

SHIPPING YOUR WORK

To arrange shipping of your purchased property, please complete the Collection Shipping & Storage Form and email it to (i) in case of Artwide Auction, artwide@fd-platinum.com and auctions@artwide.com; or (ii) in case of Artwide Private Sale, privatesales@artwide.com.

Buyers who choose to ship their purchases with FD Platinum will receive preferential rates.

INSURANCE COVERAGE

Please refer to our Online Auctions Terms and Conditions and Private Sales Terms and Conditions for terms relating to transfers of risk and ownership of the purchased property.

It is the buyer’s sole responsibility to arrange for their own insurance coverage, including but not limited to transit insurance, at the time of shipment. Buyers utilizing FD Platinum for shipping their purchased property may opt to include transit insurance coverage by indicating their preference on Artwide’s Collection, Shipping & Storage form.

Artwide shall not be liable to any buyer for any physical damage or loss to the purchased property [incurred after the Risk Transfer Date], or as a result of packing, or during any subsequent transport. Artwide strongly advises buyers to obtain insurance coverage from their preferred insurer to mitigate such risks.

STORAGE CHARGES

Following an Artwide Auction, any Lot(s) not paid for or collected within the 15-day complimentary storage period (or such other period (if any) as Artwide may determine from time to time) will incur storage charges.

Following an Artwide Private Sale, any purchased property not paid for or collected within fifteen (15) days of the date of payment (or such other period (if any) as Artwide may determine from time to time) will incur storage charges.

After the end of the complimentary storage period (if any), our nominated third-party storage provider, FD Platinum, will establish a storage account in your name and will invoice you for the applicable storage charges. These charges will accrue and continue until you either collect the Property or arrange for its transfer to another storage provider or storage account.

FURTHER ASSISTANCE

If you have any questions, relating to the above please contact Artwide at support@artwide.com.

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